Website information
Website information, tracking pages and calculators are provided to assist customers. Estimates are indicative and do not replace a confirmed quotation or service agreement.
Shipment details
Customers should provide accurate sender and receiver details, addresses, package weight and dimensions, contents and any handling instructions. Incorrect or incomplete information may delay a shipment or affect charges.
Restricted or regulated goods
Customers must disclose shipment contents accurately and must not tender prohibited, dangerous or restricted goods without prior approval and required documentation. Acceptance depends on applicable laws, carrier rules and destination requirements.
Charges and payment
Final charges may include freight, handling, packaging, customs, taxes, remote-area delivery or other applicable costs. The final amount and payment terms should be confirmed before dispatch.
Tracking and delivery
Tracking reflects shipment events entered into the system and may not update continuously. Estimated delivery times can be affected by weather, customs, carrier schedules, access restrictions and other factors outside the courier's direct control.
Contact and changes
Contact the company for clarification before booking. These terms may be revised as services and legal requirements change.